Privacy Policy

1. Introduction

Welcome to Waterie (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”). We are committed to protecting your privacy and ensuring the security of your personal information.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name (first and last name)
• Email address
• Username (optional)
• Profile picture (optional)

2.2 Health and Biometric Data

To provide personalized hydration recommendations, we may collect:

• Weight and height
• Gender
• Date of birth
• Activity level
• Sleep schedule (wake up and sleep times)
• Preferred units of measurement

2.3 Hydration Tracking Data

• Water intake records (amount, time, type of drink)
• Daily hydration goals and progress
• Custom container preferences
• Reminder settings and preferences
• Achievement progress and unlocked badges

2.4 Location Data

With your explicit consent, we may collect:

• General location (city, region, country)
• Weather data for hydration adjustments
• Timezone information for accurate reminder scheduling

2.5 Technical Information

• Device type and operating system
• App usage analytics
• Push notification tokens
• App performance and crash reports

3. How We Use Your Information

We use your information to:

• Provide and maintain our hydration tracking services
• Calculate personalized daily hydration goals
• Send intelligent reminders and notifications
• Track your progress and unlock achievements
• Provide weather-based hydration recommendations
• Sync your data across multiple devices
• Improve our app functionality and user experience
• Provide customer support
• Communicate important updates about our service
• Comply with legal obligations

4. Third-Party Services

We use the following third-party services to provide our app:

4.1 Authentication

• Clerk: Secure user authentication and account management

4.2 Push Notifications

• Expo Push Notifications: Delivery of hydration reminders and app notifications

4.3 Subscription Management

• RevenueCat: Premium subscription processing and management

4.4 Weather Data

• WeatherAPI.com: Current weather conditions for hydration adjustments

4.5 Error Tracking

• Sentry: Application error monitoring and crash reporting to improve app stability

These services have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our app (under strict confidentiality agreements)
• When required by law or to protect our rights and safety
• In connection with a business transfer or merger (users will be notified)

Your hydration data is never shared with advertisers or used for marketing purposes by third parties.

6. Data Security

We implement industry-standard security measures to protect your information:

• Data encryption in transit and at rest
• Secure cloud infrastructure
• Regular security audits and updates
• Access controls and authentication
• Secure data backup and recovery procedures

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices (GDPR Compliance)

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data through the app's “Export My Data” feature
• Rectification: Correct inaccurate or incomplete data through your profile settings
• Erasure: Delete your app data using the “Delete My Data” feature in settings
• Portability: Export your data in JSON format for transfer to another service
• Withdrawal of consent: Opt out of data collection at any time
• Notification preferences: Control push notifications and reminders in app settings

How to Exercise Your Rights

In the Waterie app:

• Export Data: Settings → Account → Data & Privacy → Export My Data
• Delete Data: Settings → Account → Data & Privacy → Delete My Data
• Account Deletion: For complete account deletion (including authentication), visit the Clerk user portal linked in the app

Legal Basis for Processing: We process your data based on your consent, contractual necessity (to provide our services), and legitimate interests (improving our app).

For additional assistance or to exercise rights not available in the app, contact us at contact@waterie.io.

8. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Our retention periods:

• Active account data: Retained while your account is active
• Deleted account data: Removed immediately upon deletion request
• Hydration records: Kept for your entire account lifetime for historical tracking
• Error logs (Sentry): 90 days for debugging
• Analytics data: Aggregated and anonymized after 2 years
• Backup data: 30 days after deletion for recovery purposes

You can delete your data at any time using the in-app deletion feature.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Significant changes will be communicated through the app or via email.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For data protection rights requests, please include “Data Rights Request” in the subject line and provide details about your specific request.